Frequently Asked Questions
Explore our FAQ section to discover answers to all the common queries
Do you have any additional hidden fees?
At OlympNest, we believe in transparency and strive to provide clear and upfront pricing to our clients. We do not have any hidden fees. Our team will discuss all costs and services with you in detail during the initial consultation, ensuring that you have a complete understanding of the pricing structure before proceeding with our services.
What services does OlympNest offer?
OlympNest offers a comprehensive range of services to assist seniors with their moving needs. Our services include home evaluation, downsizing assistance, packing and unpacking, transportation coordination, furniture assembly, settling-in support, and more. We aim to provide end-to-end solutions to make the moving process as seamless and stress-free as possible for seniors.
How do you ensure the safety of my belongings during the move?
The safety of your belongings is our top priority. Our team consists of trained professionals who handle your items with the utmost care and attention. We use high-quality packing materials, secure transportation methods, and implement best practices to ensure the safe handling and transportation of your belongings.
Can I customize the services according to my specific needs?
Absolutely! We understand that every senior has unique requirements and preferences. Our team is flexible and can tailor our services to meet your specific needs. We encourage open communication and collaboration, allowing you to customize the services to ensure they align with your expectations and provide the support you require.
What time do you start moving?
We are happy to accommodate morning and afternoon moving. Our morning appointments are a standard 7:30am-9:30am arrival window.
What items should I transport myself?
While we are pleased to handle the transportation of items that comply with legal regulations, we firmly emphasize that our customers assume responsibility for the following belongings:
Driver’s licenses, ID’s, passports, and birth certificates
Important legal documents
Jewelry, watches, or other small, valuable belongings